Client Context
A USD 4 billion+ business house, the client is a leading Indian manufacturing conglomerate with operations spanning 14 businesses, 33 manufacturing plants, 26 branch offices, and 56 company-owned retail outlets. With over 5,000 ERP users and more than 100 integrated systems, the organization needed to modernize its IT backbone by moving from its legacy ERP to the advanced Infor LN Suite of Products.
Challenges
The ERP transformation presented significant complexity due to:
- Migration of 10 million+ business records without operational disruption.
- Coordination with 600+ key business users across divisions.
- Balancing division-specific requirements while ensuring enterprise-wide standardization.
- Integrating multiple solutions such as Infor PLM, Infor EAM, Windchill PLM, and custom-developed applications to maintain a unified ecosystem.
- Ensuring uninterrupted operations across finance, logistics, and diverse manufacturing setups within a single integrated ERP system.
Our Approach
Delivery leadership was provided to steer this high-impact ERP transformation by:
- Establishing a program governance framework to ensure alignment across stakeholders and divisions.
- Driving multiple testing and data migration cycles to validate accuracy and business readiness.
- Coordinating with 600+ key users to capture requirements, validate processes, and ensure adoption.
- Leading the data migration of 10 million+ records with strict validation and reconciliation processes.
- Managing integration of Infor LN Suite, Infor PLM, Infor EAM, Windchill PLM, and custom applications to deliver a seamless, future-ready ecosystem.
Results
The transformation program achieved:
- A unified ERP platform enabling better decision-making and operational efficiency.
- Standardized processes across 14 businesses, while supporting specific needs of individual divisions.
- A scalable ERP backbone supporting 5,000+ users and 100+ integrated systems.
- Enhanced data accuracy and accessibility across the enterprise.
- Streamlined and harmonized finance, logistics, and manufacturing processes across pan-India operations.
